Limited Warranty
Entertainment Centers
All Cal Flame entertainment centers are manufactured with the highest quality appliances and are warranted to be free from defects in material and workmanship at time of delivery.
Warranty Coverage
| Component |
Coverage |
Duration |
| Structural Components |
Structural frame, fireproof panels, base, electrical wiring and components including switches and outlets. Warranted against deterioration, corrosion, and defects in material and workmanship. |
1 Year |
| Hardware & Components |
Stainless steel doors, stainless steel drawers, sinks, drop-in cocktail center, ice chest, blender station, food warmer, drop-in bar center, cutting board and storage, griddle and storage, deep fryer helper, paper towel storage, propane tank drawer. |
90 Days |
| Decorative Finishes |
Stucco, grout, brick, rock, tile, granite, and foot rest. Warranted to be free of defects at time of delivery. |
At Delivery |
Manufacturer Warranty
The appliance warranty is extended through the manufacturer of the product. These items include, but are not limited to, refrigerators, umbrellas, accessories, stereos, speakers, televisions, and DVD players.
Many of these items are delivered with their own manufacturer's warranty. For more information, see their warranties in the owner's information package that was delivered with your entertainment center.
Extent of Warranty
This limited warranty is only valid on Cal Flame models delivered in the United States or Canada and extends through the selling dealer to the original purchaser at the original site of installation.
This warranty is non-transferable and may not be extended beyond the above mentioned time frames under any circumstances by any of LMS's representatives.
Warranty Performance
In the event of a malfunction or defect covered under the terms of this warranty, contact either the selling dealer or a local contractor or service technician. Depending on your needs, this may be a contractor qualified to repair stone and tile or a service agent licensed to repair gas or electrical appliances.
In the event the consumer is unable to obtain satisfactory customer service from the selling dealer or service agent, written notification must be given to the LMS Customer Relations Department within 30 days of the reported failure.
There will be no charge for parts on a covered item. Cost of labor is the responsibility of the owner. Shipping and handling charges will apply to all warranted replacement parts. The service agent may assess a reasonable travel or mileage charge per service call.
If LMS determines that repair of a covered item is not feasible, LMS reserves the right to replace the defective merchandise with merchandise equal in value to the original purchase price. Warranty repair and/or replacement are at the sole discretion of LMS and this warranty does not cover costs therein, including but not limited to: freight, removal, re-installation, etc.
Warranty Limitations
This warranty is void if the entertainment center has been subject to negligence, alteration, misuse, repairs, dings, dents, scratches, or incorrect and/or prohibited applications as specified in the owner's manual.
Gas lines must be installed by a licensed plumber only or local gas company agent. Incorrect electrical installation by unlicensed electricians, service by non-LMS authorized representatives, acts of God, and other cases beyond the control of LMS are not covered by this warranty.
This limited warranty applies only to entertainment centers used for personal, family, and outdoor household purposes. This warranty does not apply to labor charges on entertainment centers, replacement parts, and hardware. This limitation is retroactive and applies to all entertainment centers manufactured from 2000 and hereafter.
Examples of common acts invalidating this warranty include but are not limited to:
- Scratches caused by normal use
- Damage caused by extreme weather conditions (hot, cold, etc.)
- Damage caused by dirt, sand, and/or water damage
- Damage caused by salty and humid conditions (especially in beach or seaside communities)
- Damage caused by continued operation of the entertainment center with either known or unknown problems
- Damage caused by direct sunlight
- Damage caused as a result of failure to follow the operating instructions as defined in the owner's manual
- Rental or commercial applications
Disclaimers
LMS shall not be liable for loss of use of the entertainment centers or other incidental or consequential costs, expenses, or damages, which may include, but are not limited to, removal of permanent deck or other custom fixtures or the necessity for crane removal. Any implied warranty shall have duration equal to the applicable warranty stated above.
Natural Stone: Rock, travertine, marble, granite, etc. may be characterized by dry seams, pits, chips, cracks, and fossils that are often filled with grout during installation. These are normal imperfections and are not considered defects.
Legal Remedies
This limited warranty gives you specific legal rights. You may have other rights which may vary from state to state.