Privacy Policy

Privacy Policy

This privacy policy describes how Cal Flame of 1462 East Ninth Street Pomona, California 91766 in the United States-based affiliates and subsidiaries (collectively, “Cal Flame”) may handle and use personally identifiable information (“PII”) you submit directly or indirectly to Cal Flame, whether through your use of any Cal Flame website (each, a “Cal Flame Website”), your offline submission of PII to Cal Flame, your submission of PII to one or more third parties for transmission of the same to Cal Flame, your direct messages through social media to Cal Flame, or otherwise. Cal Flame encourages its users to visit our website and read our Privacy Policy from time to time as we revise and make changes without notice and at our sole discretion.

The purpose of this privacy policy is to help you make an informed decision about whether to use or continue using any Cal Flame Website, whether to submit PII to Cal Flame, and to exercise your choices with respect to your PII. If you do not agree to any of the terms of this privacy policy, please do not use any Cal Flame Website or otherwise submit your PII to Cal Flame. If you need to contact Cal Flame regarding this privacy policy or Cal Flame' use of PII.

You can browse parts of each Cal Flame Website without telling Cal Flame who you are. If you choose to provide Cal Flame with PII, you consent to the storage and use of that information pursuant to this privacy policy.

What Information Cal Flame May Collect

Cal Flame may collect any of the following information regarding you:

• Personal Information

  Cal Flame may collect personal information that can be used to identify you (i.e., PII). As used herein, PII may include, without limitation, your name, email address, mailing address, telephone number, and any other information that could be used to identify you, your ordering history with Cal Flame' products or services, and your shopping preferences.

• Non-Personal Information

  When you visit a Cal Flame Website, Cal Flame may collect non-personal information such as your browser type, the identity of your internet service provider, your computer's operating system, the URL of the previous website you visited, and the IP address of the computer you are using. While none of this information standing alone can be easily used to identify you, it may be combined with PII you provide to Cal Flame.

• Cookies

  When you visit a Cal Flame Website, Cal Flame may send a small text file to your computer called a “cookie” that identifies your browser to Cal Flame' server. Many web browsers automatically accept cookies, but as part of the functionality within your browser you usually can choose to decline to accept cookies if you prefer. Any cookie sent to your computer by Cal Flame in connection with your use of a Cal Flame Website does not give Cal Flame access to your computer or to any PII. If you disable your browser's ability to collect cookies from Cal Flame, certain portions of each Cal Flame Website may not work properly during your visit to that website.

What Cal Flame May Do With Information It Collects

How Cal Flame may use your PPI:

Cal Flame May Use The PII You Provide For Any Of The Following Reasons:

• To contact and communicate with you regarding your use of a Cal Flame Website

• To respond to your questions

• To process a request you may make for information or materials

• To provide you with promotional information respecting products manufactured and/or distributed by or services offered by Cal Flame, its affiliates, and/or its partners

• To assist you with products you have acquired through Cal Flame and/or to provide you with warranty services respecting such products

• To contact you for market research purposes, including, without limitation, the potential customization of a Cal Flame Website according to your interests

• To improve a Cal Flame Website, to improve Cal Flame' products and services, and to provide the products, services, and customer support you may want

• For internal record keeping

• To contact you for market research purposes, including, without limitation, the potential customization of a Cal Flame Website according to your interests

• To compile statistical records and other aggregate data about usage of a Cal Flame Website in a way that does not personally identify you but that allows Cal Flame to more effectively facilitate the promotion of its products and services to appropriate target audiences. Cal Flame may hire third parties to help it collect and analyze such statistical data, and Cal Flame may share such data with third parties for this purpose.

How Cal Flame May Use Non-Personal Information And Cookies

. Cal Flame may compile data regarding your usage of a Cal Flame Website and may analyze traffic log cookies to identify which Cal Flame Website pages you have visited. Such data may help Cal Flame provide you with a better Cal Flame Website by enabling Cal Flame to monitor which pages you find useful and which you do not.

Children

Cal Flame does not knowingly request, collect, or maintain PII from anyone under the age of thirteen (13) years old without verified parental consent. Cal Flame' intention is to refrain from collecting PII from anyone under the age of eighteen (18) years old, whether through a Cal Flame Website or otherwise. If Cal Flame learns of Cal Flame' collection of PII from anyone under the age of thirteen (13) years old without verified parental consent, Cal Flame will remove this information from the database in which Cal Flame stores it.

Security

Cal Flame treats collected PII as an asset that must be protected and utilizes security protocols and tools to safeguard and prevent PII in Cal Flame' control from unauthorized access and disclosure. However, third parties may nonetheless unlawfully intercept or access transmissions or private communications concerning PII maintained by Cal Flame. Although Cal Flame works hard to protect the privacy of all PII over which Cal Flame has control, Cal Flame does not promise, warrant, or guarantee, and thus you should not expect, that any PII you submit to Cal Flame will always remain private. Your submission, whether direct or indirect, of PII to Cal Flame is therefore done at your own risk.

Disclosures To Third Parties

Disclosures To Afflliates, Partners, And Service Providers.

Cal Flame may disclose your PII to (a) any Cal Flame affiliate, (b) any Cal Flame subsidiary, (c) any third-party authorized dealer of products manufactured and/or distributed by Cal Flame or by any Cal Flame affiliate or subsidiary; and (d) any third-party entity allowed to act as an authorized warranty service center for products manufactured and/or distributed by Cal Flame or by any Cal Flame affiliate or subsidiary. Any of these entities may use the PII you provide to Cal Flame to contact you regarding products and/or services you acquired from Cal Flame or to discuss products and/or services Cal Flame or any Cal Flame affiliate or subsidiary may have to offer you or in which you may be interested. Cal Flame may also disclose your PII to any service provider that assists Cal Flame in operating any Cal Flame Website and in conducting Cal Flame' business.

Other Disclosures Generally Prohibited; Exceptions.

Except as stated herein, Cal Flame does not sell, rent, license, or otherwise permit third parties to access your PII. However, Cal Flame may share PII as it deems necessary in its sole and absolute discretion (a) to prevent an emergency, (b) to protect or enforce the rights of Cal Flame, of any Cal Flame affiliate or subsidiary, or of any third party, (c) to comply with any law, rule, court order, or subpoena, (d) to protect the business, property, or operations of Cal Flame or of any Cal Flame affiliate or subsidiary, or (e) in connection with any sale, acquisition, merger, or other combination of the business of Cal Flame or of any Cal Flame affiliate or subsidiary with any third party.

Disclosures At Your Request

Cal Flame may share your PII with third parties to whom you explicitly ask Cal Flame to send your information.

Links To Other Websites

Each Cal Flame Website may contain links to third party websites to which this privacy policy does not apply. If you use any such link to leave a Cal Flame Website, Cal Flame (a) may not have any control over the website to which you may be directed and (b) is not responsible for the protection and privacy of any private information you provide to the operator of that other website. Cal Flame strongly encourages you to read the privacy policy of any website you visit, whether you navigate to that website through a Cal Flame Website or otherwise, to discern what information that third party website may collect from you and how the operators of that third party website may use such collected information.

Review/Opt Out

If you would like to review your PII as maintained by Cal Flame or remove your PII from Cal Flame' database. In your inquiry please specify sufficient information such that Cal Flame is able to identify who you are and locate your PII, including without limitation your name and your email address.

Privacy Policy Changes

By using any Cal Flame Website or by submitting PII to Cal Flame, you consent to Cal Flame' collection and use of PII consistent with this privacy policy. Cal Flame reserves the right in its sole and absolute discretion to modify any provision in this privacy policy at any time and for any reason consistent with applicable law, and you agree to be bound to any such modification to the same extent as if the modification had been made before you submitted PII to Cal Flame. If Cal Flame modifies this privacy policy, (a) Cal Flame will post the revised privacy policy on each Cal Flame Website, and (b) the modification shall automatically take effect when the modified privacy policy is first posted.

How To Contact Us

If you have any questions or suggestions regarding this policy or if you wish to ask us to remove or delete your PII, please contact us by mail at Cal Flame 1462 East Ninth Street Pomona, California 91766.