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Customer Services

Customer Service

At Cal Flame, delivering the best customer experience is at the heart of everything we do. Whether you need product support, warranty guidance, replacement parts, or expert help choosing the right grill or outdoor kitchen component, our dedicated Customer Service Team is here to assist you every step of the way. We understand that premium outdoor living products deserve premium support, and we’re committed to ensuring your ownership experience is smooth, reliable, and satisfying.

If you have questions or need assistance, you can reach us directly at 1-800-225-7727 or email us at customerservice@calflamebbq.com. Our specialists are ready to help you troubleshoot, schedule service, order parts, or get fast answers about your Cal Flame equipment. We take pride in offering the best support in the industry, and we’re here to make sure you get the most out of your outdoor grilling and entertainment investment.